CV/Resume
Work Experience
- July 2019 - present: Data Scientist Product Analytics, Egencia
- Currently part of American Express Global Business Travel, formerly part of Expedia Group
- Partner with product managers, software engineers, UX/design to evaluate the user experience and identify opportunities for improvement via advanced analysis, A/B tests, and machine learning, using web analytics, transactional data, and client data.
- October 2016 - July 2019: Digital Marketing Analytics Manager, Brookfield Properties Retail
- Analyze the performance of B2C and B2B digital products (websites, mobile app, interactive directory kiosks) for 100+ shopping malls.
- June 2013 - October 2016: Digital Marketing Manager, Brookfield Properties Retail
- Website publishing subject matter expert, supporting 100+ mall websites, mobile app, and B2B website. Oversight for strategy, content, workflow, training, and analytics.
- January 2012 - June 2013: Digital Marketing Manager, Presence Health (now part of Ascension Health)
- Managed all owned digital marketing channels, including social media, email marketing, search engine marketing. Supervised Online Data Coordinator.
Education
- M.S. in Data Science, DePaul University, June 2022
- Coursework: Advanced Machine Learning, Programming Machine Learning Applications, Recommender Systems, Neural Networks & Deep Learning, Time Series Analysis, Advanced Data Analysis, Data Analysis and Regression (Linear/Logistic), Databases for Analytics (Querying), Mining Big Data (Distributed Computing), Data Visualization
- Capstone Project: Analysis and predictive modeling for UtmostU, the signature program of the Network for Young Adult Success. Examined UtmostU’s data collection efforts, explored which metrics best correlate with or predict success (college degree attainment), and provided recommendations on future data collection and program structure.
- B.A. in Communication, Loyola University Chicago, May 2004
Skills
- Python
- Pandas, NumPy, MatPlotLib, Seaborn, scikit-learn, scikit-surprise, SciPy, TensorFlow, Keras
- R
- Markdown, dplry, ggplot2, tidyr, tseries, lmtest, forecast
- SQL
- Tableau
- PowerBI
- Adobe Analytics
- Google Analytics
- Adobe Target
Service and Leadership
